Educational Management Administration and Leadership MCQ with Answers for UGC NET (Paper 2), WBSET (Paper 2), UPSC and other competitive exams. Practice important questions, concepts, and exam-oriented preparation guide.
Educational Management Administration and Leadership Syllabus for UGC NET and WBSET
In this paper, the syllabus of Educational Management, Administration, and Leadership for UGC NET and WBSET is designed to assess candidates’ understanding of management principles, administrative processes, and leadership roles in educational and organizational contexts. It focuses on both theoretical concepts and their practical application in real-life situations.
The syllabus for UGC NET and SET in this section is mentioned below:
Educational Management, Administration and Leadership Syllabus (UGC NET / WBSET)
| Chapter | Subject Areas |
|---|---|
| 1 |
Educational Management • Meaning, Principles • Functions and Importance • Institutional Building • POSDCORB (Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting) • CPM (Critical Path Method) • PERT (Program Evaluation Review Technique) • Management as a System • SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats) • Taylorism Theory (Frederick Winslow Taylor) Educational Administration • Meaning, Principles • Functions and Importance • Administration as a Process • Administration as a Bureaucracy • Human Relations Approach • Organisational Compliance • Organisational Development • Organisational Climate |
| 2 |
Leadership in Educational Administration • Meaning and Nature Approaches to Leadership • Trait Approach • Transformational Approach • Transactional Approach • Value-based Approach • Cultural Approach • Psychodynamic Approach • Charismatic Approach Models of Leadership • Blake and Mouton’s Managerial Grid (1960) • Fiedler’s Contingency Model (1960) • Tri-dimensional Model • Hersey and Blanchard’s Model (1970–1980) • Leader-Member Exchange Theory |
| 3 |
Concept of Quality and Quality in Education • Indian and International Perspective Evolution of Quality • Inspection • Quality Control • Quality Assurance • Total Quality Management (TQM) • Six Sigma Quality Gurus • Walter Shewart • Edward Deming • C.K. Prahalad |
| 4 |
Change Management • Meaning • Need for Planned Change Three Step Model of Change • Unfreezing • Moving • Refreezing Japanese Models of Change • Just-in-Time • Poka-Yoke Cost of Quality • Appraisal Costs • Failure Costs • Preventable Costs • Cost Benefit Analysis • Cost Effective Analysis Indian and International Quality Assurance Agencies • Objectives, Functions, Roles and Initiatives • NAAC (National Assessment and Accreditation Council) • Performance Indicators • QCI (Quality Council of India) • INQAAHE (International Network for Quality Assurance Agencies in Higher Education) |
Educational Management Administration and Leadership MCQ with Answers for UGC NET
Educational Management, Administration, and Leadership are crucial areas not only for UGC NET but also for WBSET, UPSC, and other competitive examinations. These concepts help in understanding how educational institutions are planned, organized, and effectively managed.
A clear understanding of leadership styles and administrative processes enhances both theoretical knowledge and practical application in real-life educational and governance contexts.
Q. Arrange in order the following stages of evolution of organisational quality management?
A. Quality management
B. Quality assurance
C. Quality inspection
D. Quality control
E. Total Quality Management
- Choose the correct answer from the options given below :
a. D, B, A, E, C.
b. C, D, B, A, E.
c. B, A, D, E, C.
d. A, C, B, D, E.
Show Answer
✅ Ans. ⟶ b ( C, D, B, A, E )
Q. The teacher education institutions are accredited by :
a. QCI
b. NCTE
c. NCERT
d. NAAC
Show Answer
✅ Ans. ⟶ d ( NAAC )
Q. Which of the following implies the ‘refreeze’ step of Lewins change management model ?
a. Communicate a change
b. Execute a change
c. Plan a change
d. Reinforce a change
Show Answer
✅ Ans. ⟶ d ( Reinforce a change )
Q. Which of the following statement is NOT correct about PERT ?
a. PERT was developed primarily to simplify the planning and scheduling of large and complex projects.
b. In a PERT char, ‘Nodes’ represent the activities or tasks and ‘Arrows’ represent events or milestones in the project.
c. PERT may utilize three time estimates.
d. PERT was developed between 1950 – 60.
Show Answer
✅ Ans.⟶ b ( In a PERT char, ‘Nodes’ represent the activities or tasks and ‘Arrows’ represent events or milestones in the project )
Q. Six sigma focuses on the enhancement of the following through DMAIC as a data – driven quality methodology :
a. Process
b. Product
c. Purchase
d. Power
Show Answer
✅ Ans. ⟶ a ( Process )
Q. Which of the following are within the quality indicator framework of NAAC for assessing Higher Education Institutions ( HEIs ) ?
A. Curricular and co – curricular aspects
B. Teaching – learning and Evaluation
C. Instructional and Learning Resources
D. Students support and Progression
E. Institutional values and Best practices.
- Choose the correct answer from the options given below :
a. A, B and C only
b. B, D and E only
c. C, D and E only
d. D, C and B only
Show Answer
✅ Ans. ⟶ b ( B, D and E only )
Q. The authoritative character is visualised in —-
a. Demonstrative model
b. Grassroot model
c. Administrative model
d. System model.
Show Answer
✅ Ans. ⟶ c ( Administrative model )
Q. Which of the following core values among the institutions of higher education are promoted by the NAAC ?
A. Contributing to national development
B. Fostering global competencies among the students.
C. Inculcating a value system among students and teachers.
D. Promoting the optimum utilisation of the infrastructure.
- Select the correct answer from the codes given below :
a. B, C and D
b. A, B and C
c. A, C and D
d. A, B, C and D
Show Answer
✅ Ans. ⟶ b ( A, B and C )
Q. The correct sequence of functions of management is :
A. Directing
B. Organising
C. Planning
D. Controlling
E. Staffing
- Choose the correct answer from the options given below :
a. C, B, A, E, D.
b. C, B, E, A, D.
c. A, C, B, E, D.
d. A, D, B, E, C.
Show Answer
✅ Ans. ⟶ b ( C, B, E, A, D )
Q. A school system has worked out a number of vision statements as result of SWOT analysis. What is the most obvious activities which has to follow ?
a. Meeting with teachers and parents
b. Taking students view’s
c. Developing work plans
d. Deciding about who, what and how of the plans.
Show Answer
✅ Ans.⟶ c ( Developing work plans )
Q. Which one of the following statement represents the theory given by Elton Mayo ?
a. Men can work tirelessly like machines.
b. Given a chance, no man wants to work
c. Enhance relation with people in the organization to improve productivity
d. High wages ensure larger output
Show Answer
✅ Ans. ⟶ c ( Enhance relation with people in the organization to improve productivity )
Q. DMAIC stands for :
a. Design, Measure, Analyse, Improve, Control.
b. Define, Measure, Assess, Implement, Control.
c. Define, Manage, Analyse, Improve, Control.
d. Define, Measure, Analyze, Improve, Control.
Show Answer
✅ Ans. ⟶ d ( Define, Measure, Analyze, Improve, Control )
Q. As per principle of span of control how many teachers can be effectively supervised by a teacher – supervisor ?
a. Any number of teachers.
b. 4 – 6 teachers
c. 6 – 10 teachers
d. Maximum 15 teachers.
Show Answer
✅ Ans. ⟶ b ( 4 – 6 teachers )
Q. Which of the following statements are correct about “Taylorism” ?
A. It is also known as scientific management
B. Initial name for this approach was ‘shop management’
C. The theory was developed initially within manufacturing industries
D. It was given by Samuel Taylor.
- Choose the correct answer from the options given below :
a. A, B and C only
b. B, C and D only
c. D and B only
d. A, C and D only.
Show Answer
✅ Ans. ⟶ a ( A, B and C only )
Q. The four basic leadership styles identified by Bill Reddin were :
a. Telling , Selling, Participating and Delegating.
b. M1, M2, M3 and M4.
c. DMAIC, DMADV, CTQ, POSDCORB.
d. Related, Integrated, Dedicated, Separated.
Show Answer
✅ Ans. ⟶ d ( Related, Integrated, Dedicated, Separated )
Q. Which model of leadership relies on reward and punishment to motivate followers ?
a. Transactional
b. Democratic
c. Transformational
d. Servent
Show Answer
✅ Ans.⟶ a ( Transactional )
Q. Which of the primary focus of Poka – Yoke model in educational leadership ?
a. Eliminating financial inefficiencies
b. Preventing errors in educational process
c. Enhancing student – teacher communication
d. Developing innovative teaching materials
Show Answer
✅ Ans. ⟶b ( Preventing errors in educational process )
Q. Among the following which is NOT an advantage of SWOT :
a. It is easy to understand
b. It is easy to communicate
c. Data collection, evaluation and decision making are easily confused
d. Applicable to many levels in an organization.
Show Answer
✅ Ans. ⟶ c ( Data collection, evaluation and decision making are easily confused )
Q. Who has proposed that “organization shall eliminate the need of quality control after the process”?
a. Edward Deming
b. Walter Shewart
c. C.K. Prahalad
d. Poka – Yoke.
Show Answer
✅ Ans. ⟶ d ( Poka – Yoke )
Q. Who used the term Management by Objectives ( MBO ) for the first time ?
a. FW Taylor
b. Elton Mayo
c. Norman RF Maier
d. Peter Drucker.
Show Answer
✅ Ans. ⟶ d ( Peter Drucker )
Q. From the following list of statements, identify those which describe the characteristics of transactional leadership style :
A. Role and goal clarity
B. Raising commitment and motivational level
C. Emphasis on competency building
D. Monitoring people
E. Counselling people and inspiring
- Choose the correct answer from the options given below :
a. A, B, C
b. C, D, E
c. A, C, D
d. B, D, E
Show Answer
✅ Ans. ⟶ c ( A, C, D )
Q. There are two sets given below set – I describes leader behavior in terms of task and match the two set and give your answer by selecting an appropriate :
| Set – I (Leader behavior) | Set – II (Style of Leadership) |
|---|---|
| A. High task and low relationship | IV. Telling style |
| B. High task and high relationship | III. Selling style |
| C. High relationship and low task | I. Consulting style |
| D. Low relationship and low task | II. Delegating style |
- Choose the correct answer from the options given below :
a. A – I, B – II, C – III, D – IV.
b. A – II, B – III, C – IV, D – I
c. A – I, B – III, C – II, D – IV.
d. A – IV, B – III, C – I, D – II.
Show Answer
✅ Ans.⟶ d ( A – IV, B – III, C – I, D – II )
Q. Which of the following combinations constitutes the process of educational planning ?
A. Exploring
B. Developing
C. Providing feedback
D. Implementing policies and programmes
E. Supervising
- Choose the correct answer from the code given below :
a. A, B, D and E
b. B, C, D and E
c. A, B and D
d. B, C and D
Show Answer
✅ Ans. ⟶ c ( A, B and D )
Q. In terms of Shewhart cycle, Set – I given its stages, while Set – II specifies related actions :
| Set – I (Stages of cycle) | Set – II (Related actions) |
|---|---|
| A. Plan | I. Chalk out a change or test |
| B. Do | IV. Carry out the change or test |
| C. Check | II. Observe the effects of the change or test |
| D. Act | III. Improve change or test with new knowledge |
- Match the two sets answer from the codes given below :
a. A – I, B – II, C – III, D – IV
b. A – I, B – IV, C – II, D – III
c. A – II, B – III, C – IV, D – I
d. A – II, B – I, C – III, D – IV
Show Answer
✅ Ans. ⟶ b ( A – I, B – IV, C – II, D – III )
Q. Which among the following areas is listed below gets high weightage in NAAC ratings of educational institution ?
a. Curriculum
b. Research
c. Teaching
d. Innovation
Show Answer
✅ Ans. ⟶ a ( Curriculum )
Q. The Managerial Grid model was developed by :
a. Hersey and Blanchard
b. Fiedler
c. R. R Blake and Mouton
d. Mckinsey
Show Answer
✅ Ans. ⟶ c ( R. R Blake and Mouton )
Q. The meaning of Poka Yoke is —-
a. Customer satisfaction
b. Zero tolerance
c. Money making
d. Mistake proofing
Show Answer
✅ Ans. ⟶ d ( Mistake proofing )
Q. “Community Engagement” is one of the suggestive parameter of which goal of National Academic Accreditation Council ( NAAC ) –
a. Fostering global competencies
b. Contribution to National Development
c. Promoting the use of technology
d. Inculcating value system
Show Answer
✅ Ans.⟶ b ( Contribution to National Development )
Q. A teacher is explaining about a model of change by giving an example of converting a cube of ice into a cone of ice. The teacher is taking about.
a. Kurt Lewins model
b. Kotters model idea
c. Kubler – Ross’s model
d. Jeff Hiatts model
Show Answer
✅ Ans. ⟶ a ( Kurt Lewins model )
Q. Institutional planning mainly aims at —
A. Needs of the institution
B. Optimum utilisation of available resource
C. Involvement of all categories of stake holders
D. Fulfilling the aspirations of all the people of a country.
- Choose the correct answer from the options given below :
a. A, C, D
b. B, C, D
c. C, D, A
d. A, B, C
Show Answer
✅ Ans. ⟶ d ( A, B, C )
Q. One of the aims of modern supervision is —
a. Imposing the interests and intentions of supervisors.
b. Helping the headmasters and teachers in solving the problem
c. Encouraging teachers and pupils to contribute their ideas.
d. Helping teachers and the community to meet the situations successfully.
Show Answer
✅ Ans. ⟶ d ( Helping teachers and the community to meet the situations successfully )
Q. Effective leadership reflects a balance of —
A. Traits and skills
B. Behavior and styles
C. Situations and influence
D. Traits and influence
- Choose the correct answer from the options given below :
a. C and D
b. A and B
c. B and C
d. A and D
Show Answer
✅ Ans. ⟶ b ( A and B )
Q. Cost benefit is defined as :
a. Benefit of cost in educational processes
b. Maximum use of production for benefits
c. Socially useful cost benefit process
d. Processes of benefits against investment
Show Answer
✅ Ans. ⟶ d ( Processes of benefits against investment )
Q. According to trait theories of leadership, people are leader because :
a. They have learnt through experience how to lead others.
b. Are manipulative
c. Have been trained to lead
d. Born with leadership abilities
e. None of these
Show Answer
✅ Ans.⟶ d ( Born with leadership abilities )
Q. The concept of trait theory of leadership has been emerged from which of the following theories ?
a. Great man theory
b. Transformational theory
c. Situational theory
d. Behavioral Theory
e. Conceptual theory
Show Answer
✅ Ans. ⟶ a ( Great man theory )
Q. Which of the following can be described as the disadvantage of Laissez – faire leadership ?
a. Leadership confusion
b. Lack of structure
c. Lack of support
d. Both a and b
e. All of the above statements
Show Answer
✅ Ans. ⟶ e ( all of the above statements )
Q. Which leadership style tends to centralize authority and make unilateral decisions ?
a. Transformational style
b. Autocratic style
c. Delegative style
d. Laissez – faire
e. None of these
Show Answer
✅ Ans. ⟶ b ( autocratic style )
Q. The Laissez – faire policy refers to
a. Trade policy
b. Policy of non – interference by the government in economic affairs
c. Policy of interference by the government in economic affairs
d. Commercial polity
Show Answer
✅ Ans. ⟶ b ( Policy of non – interference by the government in economic affairs )
Q. Leadership styles rooted in democratic theory.
a. Authoritarian leadership
b. Delegative leadership
c. Transactional leadership
d. Participative leadership
Show Answer
✅ Ans. ⟶ d ( Participative leadership )
Q. Quality assurance is related to —-
a. Strategic activities to ensure the financial plans.
b. Set of activities that ensures that the services and product meet the requirements.
c. Set of activities that ensures that the supplier – customer quality issues are properly resolved
d. Set of activities that includes inspection and planning
Show Answer
✅ Ans.⟶ c ( Set of activities that ensures that the supplier – customer quality issues are properly resolved )
Q. Consider the following statements regarding quality assurance :
A. It is product oriented
B. It is a managerial tool
C. It is a proactive quality process
D. The goal of quality assurance is to prevent the occurrence of defects.
- Which of the above statements are correct ?
a. A, B, C, D
b. A, C and D
c. A, B and D
d. B, C and D
Show Answer
✅ Ans. ⟶ d ( B, C and D )
Q. The promote and advance excellence in higher education through the support of an active international community of quality assurance agencies is the objective of :
a. INQAAHE
b. UGC
c. RCI
d. NAAC
Show Answer
✅ Ans. ⟶ a ( INQAAHE )
Conclusion
Educational Management, Administration, and Leadership are essential topics for multiple competitive exams including UGC NET, WBSET, and UPSC. A strong understanding of these concepts, along with regular MCQ practice, can significantly improve exam performance. Moreover, these ideas are highly useful in real-life administrative, teaching, and leadership roles, making them both academically and professionally valuable.
References
- Aggarwal, J. C., Theory and Principles of Education. 13th Ed. Vikas Publishing House Pvt. Ltd.
- V.R. Taneja, Educational Thoughts & Practice. Sterling Publication Pvt. Ltd. New Delhi
- Nayak, B.K, Text Book of Foundation of Education. Cuttack, Odisha: KitabMhal
- Ravi, S. Samuel, A Comprehensive Study of Education, Fourth Printing-May 2016, Delhi – 110092, ISBN – 978-81-203-4182-1,
- Educational Management Administration and Leadership MCQ with Answers for UGC NET Paper 2
- Internet sources
Q – What is Educational Management?
Ans. – Educational Management is the process of planning, organizing, directing, and controlling educational resources to achieve institutional objectives effectively.
Q. Why is this topic important for UGC NET, UPSC and WBSET?
Ans. – This topic important for UGC NET, UPSC and WBSET because it helps in understanding governance, organizational structure, leadership, and decision-making, which are key areas in competitive exams.
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